Stop Chasing Missing CIs.
Automate Your CMDB Health.
OpsMiner CMDB-Assist detects configuration items mentioned in tickets but missing from your CMDB, then automatically discovers and creates them with correct relationships.
The Invisible Gap in Your CMDB
Your CMDB is only as good as its data. But every day, incidents are logged against systems, databases, and APIs that don't exist in your records. This "invisible IT" leads to:
- Inaccurate impact analysis during outages
- Failed change requests due to missing dependencies
- Compliance risks from unmanaged assets
How CMDB-Assist Fixes It
Listen & Detect
OpsMiner scans incident tickets and chat logs for mentions of systems (e.g., "payment-gateway-prod") that aren't in your CMDB.
Discover & Map
It automatically queries your cloud providers (AWS, Azure) to find the matching resource and its dependencies.
Create & Relate
OpsMiner creates the CI in ServiceNow, populates attributes, and builds relationship maps—without human intervention.
Key Capabilities
Contextual Discovery
Finds assets based on how teams actually talk about them in tickets, not just IP scans.
Dependency Mapping
Automatically links applications to their underlying infrastructure (databases, load balancers).
Health Scoring
Watch your CMDB health score improve in real-time as gaps are closed automatically.
Ready to Trust Your CMDB Again?
See how OpsMiner CMDB-Assist can automate your asset management and improve operational visibility.